Placing and order
All users who are registered on the website www.cdsails.it may place an order, compiling the online form. As an alternative you can call or write us to place an order.
Cancelling the order
You can cancel your order within 24 hours contacting us via info@cdsails.it
Pricing and taxes
The prices in our online shop are displayed excluding VAT.
For the individuals and companies within EU, the VAT of 22 % will be charged at the check-out.
Please note! If you are company, we suggest you to contact us directly at info@cdsails.it to have an invoice without VAT included.
For the individuals and companies outside EU there will be no VAT charges.
Please note! If you are individual or company from extra EU country we will not charge VAT . However, in case you decide to purchase and/or pick up your sail in Italy, we are obliged to charge VAT of 22 % .
Payment:
We will only charge your credit card in the moment when the order has been fulfilled and given for the shipment. After online purchase you will also receive an invoice in your email.
Preparing your order:
It takes us 2-5 days to prepare your order and submit it for a shipment.
Shipment:
As soon as your order is submitted for a shipment, you will receive a tracking number.
The shipment rates depend on exact delivery address . The shipment rates will be calculated at the check out after you input your delivery address.
Delivery times
On average the shipment may take :
- 2 days for the products to be shipped in Italian territory.
- 3-6 days for the deliveries in EU territory
- 6-15 days for the deliveries in the rest of the world.
Delivery times may vary depending on international or domestic shipping locations, especially during peak periods.
Return Policy
CD sails products are custom products and as such, are non-returnable. In the case where a product is imperfect due to measurements, materials or workmanship errors or omissions, we will fix or replace the product. Please refer to the info@cdsails.it for complete details.