Price, Taxes, Payments, Shipping

Placing and order

All users who are registered on the website www.cdsails.it may place an order, compiling the online form. As an alternative you can call or write us to place an order.

Cancelling the order

You can cancel your order within 24 hours  contacting us via info@cdsails.it

Pricing and taxes

The prices in our online shop do not include VAT, other taxes or customs fees.

PLEASE NOTE! 

PURCHASES WITHIN EU 
For the individuals and companies, the VAT of 22 % will be charged at the check-out.
If you are a company within the EU and you need a VAT-free invoice, we suggest you contact us directly at info@cdsails.it  and we will prepare the company invoice without VAT charges.
PURCHASES OUTSIDE EU 

For the individuals and companies outside EU the VAT  will not be charged.

-If you are individual or company from extra EU country  and we ship the sail   to your country, we will not charge  VAT. However, in case you decide to pick up your sail  in Italy, we will be obliged to charge VAT of 22 % .

-If your order is passing  the custom procedures,  you might be asked to cover   taxes / custom duties according to the legislation of your country.  Our prices do  not  include  this kind of fees and   we invite you to inform about the duties and taxes that may be requested  when  goods enter in your  country.

Payment:

After online purchase: Your payment   will be captured  within  48 hours after you have  placed your order.  In the following days you will also receive an invoice in your email for your information and eventual tax purposes.  

For direct orders:  We will prepare and send you  the invoice after you have placed a direct order  contacting us via phone or  email.  The sails will be only given for a shipment after we have received the payment  confirmation.  The  payment can be done  by standard bank transfer  using the  payment details  that will be given in the invoice. 

Preparing your order:

It takes us  around 5 working days to prepare your order and submit it for a shipment. It may take more days  to prepare your order  in the peak periods. We will contact each client  directly to inform about the day when the order will be ready. 

Shipment:

As soon as your order is submitted for a shipment, you will receive a tracking number.

The shipment rates  depend on exact delivery address .  The shipment rates will be calculated at the check out after you input your delivery address.

Delivery times 

On average the shipment may take :

- 2 days for the products to be shipped in Italian territory. 

- 3-6 days for the deliveries in  EU territory 

- 6-15 days  for the deliveries in the rest of the world.

Delivery times may vary depending on international or domestic shipping locations, especially during peak periods. 

Return Policy

CD sails products are custom products and as such, are non-returnable. In the case where a product is imperfect due to measurements, materials or workmanship errors or omissions, we will fix  or replace  the product. Please refer to the info@cdsails.it  for complete details.