Pagamenti, Spedizioni e Resi

Placing and order

All users who are registered on the website may place an order, compiling the online form. As an alternative you can call or write us to place an order.

Cancelling the order

You can cancel your order within 24 hours  contacting us via

Pricing and taxes

The prices  in our online shop are displayed  excluding  VAT. 

For the individuals and companies within EU, the VAT of 22 % will be charged  at the check-out.

Please note! If you are company within EU and you need VAT free invoice,  we suggest you to contact us directly at  and we will prepare you the company invoice without VAT included.

For the individuals and companies  outside EU there will be no VAT charges.

Please note!   If you are individual or company from extra EU country we will not charge  VAT. However, in case you decide to  purchase and/or pick up your sail  in Italy, we are still obliged to charge VAT of 22 % .


After online purchase: Your payment   will be captured  within  48 hours after you have  placed your order.  In the following days you will also receive an invoice in your email for your information and eventual tax purposes.  

For direct orders:  We will prepare and send you  the invoice after you have placed a direct order  contacting us via phone or  email.  The sails will be only given for a shipment after we have received the payment  confirmation.  

Preparing your order:

It takes us  around 5 working days to prepare your order and submit it for a shipment. It may take more days  to prepare your order  in the peak periods. We will contact each client  directly to inform about the day when the order will be ready. 


As soon as your order is submitted for a shipment, you will receive a tracking number.

The shipment rates  depend on exact delivery address .  The shipment rates will be calculated at the check out after you input your delivery address.

Delivery times 

On average the shipment may take :

- 2 days for the products to be shipped in Italian territory. 

- 3-6 days for the deliveries in  EU territory 

- 6-15 days  for the deliveries in the rest of the world.

Delivery times may vary depending on international or domestic shipping locations, especially during peak periods. 

Return Policy

CD sails products are custom products and as such, are non-returnable. In the case where a product is imperfect due to measurements, materials or workmanship errors or omissions, we will fix  or replace  the product. Please refer to the  for complete details.